This End User License Agreement is concluded between you, the User, the Advertiser and the CPA network.
User is a person who through the activities of the CPA network is attracted by promotion methods to
purchase/sell the offers for goods and/or services provided by an Advertiser, with the intention to order or
acquire, or use the goods exclusively for personal, family, home and other needs not related to the
implementation of entrepreneurial activities.
Advertiser is a person who wants to place an offer in a CPA network to sell a particular product
and/or service.
CPA network (abbreviation from Cost Per Action, that means payment for the action) is an electronic
business environment in the course of which a relationship is established between an Advertiser and a CPA
network, by virtue of which an Advertiser offers the product and/or services, and a CPA network, in turn,
attracts users interested in acquiring offers, allowed by the Advertiser methods. The end result of such
activity is the purchase of the goods and/or services by users through the CPA network.
Parties are a User, an Advertiser, and a CPA network.
Website is an internet resource of the web store that has the domain name o.artrolife-eu.com, which
is under organizational management and belongs to the Advertiser under the terms of private property rights.
Public offer is a proposal addressed to an undefined circle of persons or to several specific
persons, which specifically expresses the intention of the person who made the offer to consider
himself/herself to have entered into this End User License Agreement with the addressee that will accept the
offer.
Acceptance – full acceptance by one of the Parties of the conditions of the public offer of the CPA
network for the conclusion of this end user license agreement. Acceptance of a public offer occurs when the
site is launched (including for informational purposes) and its services are used.
1. General provisions
1.1. This End User License Agreement (hereinafter referred to as the “Agreement”) defines
the general rules for visiting, using the services and the general rules of conduct on the Website of the
User and regulates the civil and legal relations that are formed between the User and the Advertiser, as
well as the User, the Advertiser and the CPA network in the process of their interaction.
1.2. This Agreement may be amended by a decision of the CPA network and/or the Advertiser
unilaterally. The CPA-network and/or the Advertiser does not bear the obligation of personal notification of
the User about such changes. The new version of the Agreement shall enter into force from the time of
purchase of the goods/services of the Advertiser by the User.
1.3. The terms of the Agreement are applicable to all website clients without exception.
1.4. The User starting using the Website confirms the fact that he has familiarized himself with the
provisions of this Agreement in his right mind and with clear memory, understands them fully and accepts the
conditions for using the website to full extent. If there is a disagreement with the provisions of this
Agreement (partially or in whole), the person expressing such will is not entitled to use the information
field of the Website.
2. Regulation of the interaction of the parties
2.1. The implementation of services and/or capabilities provided by the Website does not
give the User any exclusive rights and privileges.
2.2. The Parties to this Agreement have agreed that the CPA network is entitled to post
advertisement units and banners in any of its fields, including the places where information is published by
the User without the additional consent of the User.
2.3. The information posted on the Website by the CPA network is the result of the
intellectual activity of the CPA network and all proprietary and personal non-property rights to such
information are owned by the CPA network until it is determined otherwise. At the same time, the User does
not have any exclusive rights to the result of intellectual activity of the CPA network expressed in
graphic, text, audio-video form placed by the CPA network on the Website.
2.4. The CPA network is not obligated to protect the violated rights of the User in the
context of settlement of disputes arising on this ground, including judicial manner.
2.5. The CPA network is not the owner/manufacturer of the goods and/or services posted on
the Website and is not responsible for the violation of the User's rights. The purpose of the CPA network
under this agreement is to attract potential users interested in acquiring goods and/or services authorized
by the Advertiser by methods. The end result of such activity is the purchase of the goods and/or services
by the User through the CPA network.
2.6. Violation by the User or the Advertiser of copyrights belonging to the CPA network
and (or) other persons, entails for the offender liability provided for by the provisions of the current
legislation of the Russian Federation.
2.7. In case of revealing infringement of copyrights by the User, by illegal placement of
materials not belonging to the User, the CPA network withdraws such materials from free access at the first
request of the legal right holder.
2.8. The User is prohibited from posting on the Website information that directly or
indirectly contains the generally accepted signs of pornography, insulting, prejudicing, damaging someone
else's dignity, containing calls for violence, brutality and other actions that lead to violations of the
laws in force, certain territorial jurisdictions, containing malicious software and (or) other information
that may harm third parties.
2.9. In the event of violation of the conditions of 2.8. of this Agreement and the
failure to comply with the requirements of the CPA network, including the withdrawal of such information
from public access, the Website's users are liable under the provisions of this Agreement and (or) the
current legislation of the Russian Federation. The CPA network is then entitled to remove the information
mentioned in paragraph 2.8.
2.10. The CPA network is not responsible for the results of a User's visit to third-party
(external) resources that can be posted on the Website. Results mean any results, regardless of its nature,
as well as the one from which the User incurred any material losses, moral damage and other negative
manifestations.
2.11. The procedure for remote trading, the rights and obligations of the Parties to the agreement, as well
as third parties, specific requirements for the processes of interaction between the Parties and the design
of advertising sites, are subject to the regulatory order by the Federal Law “On Advertising”, the Rules for
Remote Trading approved by the Resolution of the Government of the Russian Federation No 612 as of
27.09.2007, as well as other normative acts and this Agreement.
3. Rights and obligations of the Advertiser
3.1. The Advertiser is obliged to offer the User a service to deliver the goods by mail
or transport, indicating the mode of delivery and mode of transport used.
3.2. The Advertiser is obliged to inform the User about the need to call for help of the
qualified specialists for connecting, setting up and commissioning technically complex products, which
cannot be put into operation without the participation of competent specialists in accordance with technical
requirements.
3.3. The Advertiser is not entitled to perform additional works (services) for payment
without the consent of the User.
3.4. Before the conclusion of the contract of retail sale (hereinafter referred to as the
“Contract”) the Advertiser is obliged to provide the User with information about the basic consumer
properties of the goods and the address (location) of the Advertiser, about the place of manufacture of the
goods, the full name of the Advertiser, the price and conditions of the purchase contract of goods, its
delivery, service life, shelf life and warranty period, the procedure for payment for the goods, as well as
the period during which the proposal to enter into the contract is valid.
3.5. The Advertiser at the time of delivery of the goods is obliged to inform the User in
writing the following information (for imported goods - in Russian):
3.5.1. the name of the technical regulation or other symbol established by the
legislation of the Russian Federation on technical regulation and indicating the mandatory confirmation of
the conformity of the goods;
3.5.2. information on the main consumer properties of the goods (works, services), and
with respect to foodstuffs - information on the composition (including the names of food additives used in
the process of food production, biologically active additives, information on the presence in food products
of components obtained with application of genetically engineered organisms), nutritional value, purpose,
conditions of application and storage of food products, methods of making ready meals, weight (volume), date
and place of manufacture and packaging of food, as well as information on contraindications for their use in
certain diseases;
3.5.3. price in rubles and conditions for the acquisition of the goods (work performance,
services);
3.5.4. information on warranty period, if any;
3.5.5. rules and conditions for the efficient and safe use of goods;
3.5.6. information on the service life or the expiration date of the goods, as well as
information about the necessary actions of the User after the expiration of the specified terms and possible
consequences if such actions are not performed, if the goods after the expiration of the indicated periods
pose a danger to the life, health and property of the Client or become unsuitable for intended use;
3.5.7. location (address), company name of the manufacturer (the Advertiser), location
(address) of the company(s) authorized by the manufacturer (the Advertiser) to accept claims from the User
and perform repair and maintenance of the goods, for the imported goods - country name of the origin of the
goods; (see the text in the previous wording)
3.5.8. information on mandatory confirmation of the conformity of goods (services) with
compulsive requirements ensuring their safety for life, health of the User, the environment and prevention
of damage to the User's property in accordance with the legislation of the Russian Federation;
3.5.9. information on the rules for the sale of the goods (performance of work, provision
of services);
3.5.10. information about the specific person who will perform the work (provide the
service) and information about him, if relevant, it is based on the nature of the work (services);
3.5.11 information on the energy efficiency of the goods for which the requirement for
the availability of such information is determined in accordance with the legislation of the Russian
Federation on energy conservation and on improving energy efficiency.
3.6. The Advertiser is obliged to provide information to the User if the goods purchased
by the User were in use or in which the deficiency was eliminated.
3.7. The Advertiser is obliged to inform the User about the goods, including the
maintenance conditions and the storage rules, which are communicated to the Customer by placing on the
product, on electronic carriers, attached to the goods, in the product itself (on the electronic board
inside the goods in the menu section), on the packaging, label, marking, in technical documentation or in
any other way established by the legislation of the Russian Federation.
3.8. The Advertiser is obliged to inform the User about the period during which the offer
to sell the goods/services on the website is in effect.
3.9. The Advertiser has the both right to accept and to reject the User's offer to
forward the goods by postal mail way “to be called for”.
3.10. The Advertiser shall ensure the confidentiality of personal data about the User in
accordance with the legislation of the Russian Federation in the field of confidentiality.
3.11. The Advertiser provides the User with catalogs, booklets, pamphlets, photographs or
other information materials containing full, reliable and accessible information characterizing the offered
goods.
3.12. If the User refuses the goods, the Advertiser is obliged to return to him the
amount paid by the User in accordance with the Contract, with the exception of the Advertiser's expenses for
the delivery of the returned goods from the User not later than 10 days from the date of presentation of the
relevant demand by the User.
3.13. In the event that the Agreement is concluded on the condition that the goods are
delivered to the User, the Advertiser shall deliver the goods to the place specified by the User within the
period established by the Contract, and if the place of delivery of the goods is not specified by the User,
then to the place of his residence.
3.14. The Advertiser shall deliver the goods to the User in the order and time specified
in the Contract.
3.15. The Advertiser is obliged to deliver to the User the goods, the quality of which
corresponds to the Contract and the information provided to the User at the conclusion of the Contract, as
well as information brought to its attention when transferring the goods (in technical documentation
attached to the product, on labels, by marking or by other means provided for certain types of the goods).
3.16. If the Advertiser when concluding the Contract was informed by the User of the
specific purposes for the purchase of the goods, the Advertiser is obliged to transfer to the User the goods
suitable for use in accordance with these purposes.
3.17. The costs of the refund of the amount paid by the User in accordance with the
Contract shall be borne by the Advertiser.
3.18. Payment for the goods by the User by transferring funds to the account of a third party indicated by
the Advertiser does not relieve the Advertiser of the obligation to return the amount paid by the User when
the goods are returned by the User both of proper and improper quality.
4. Rights and obligations of the User
4.1. The User has the right to refuse the goods at any time prior to its transfer and
after the transfer of the goods - within 7 days.
4.2. The User has the right to refuse the goods within 3 months from the moment of
transfer of the goods, in the event that information on the procedure and terms for returning the goods of
the proper quality were not provided in writing at the time of delivery of the goods.
4.3. Return of good quality goods is possible in the event that marketable condition,
consumer properties are preserved, as well as a document confirming the fact and conditions for the purchase
of the said goods. The User's lack of this document does not deprive him of the opportunity to refer to
other evidence of the purchase of goods from this Advertiser.
4.4. The User shall not be entitled to refuse from the goods of proper quality, having
individually defined properties, if the specified goods can only be used by the User who acquires them.
4.5. The User is obliged to re-pay the cost of delivery services, if the delivery of the
goods is made within the terms established by the Contract, but the goods were not transferred to the User
through his fault, the subsequent delivery is made in a new time agreed with the Advertiser.
4.6. In the event that the goods are transferred to the User in violation of the terms of
the Contract concerning the quantity, assortment, quality, completeness, boxes and (or) packaging of the
goods, the User may notify the Advertiser of such violations within 20 days after receipt of the goods.
4.7. If deficiencies in the goods are found in respect of which the warranty terms or
expiration dates are not established, the User shall be entitled to present claims in respect of defects of
the goods within a reasonable time, but within 2 years from the date of its transfer to the User, longer
periods are not established by regulatory acts or the Contract.
4.8. The User has the right to present requirements to the Advertiser in respect of
defects of the goods, if they are revealed during the warranty period or the expiration date.
4.9. The User who is sold the goods of inadequate quality, if this was not agreed by the
Advertiser, has the right at his choice to demand:
a) free elimination of defects of the goods or compensation of expenses for their
correction by the User or the third party;
b) a proportionate reduction in the purchase price;
c) the replacement of a similar brand (model, item) or other brand (model, item) with the
corresponding recalculation of the purchase price. However, in the case of technically complex and expensive
goods, these requirements of the User are to be met if significant deficiencies are discovered.
4.10. The User instead of claiming the requirements specified in clause 4.9 of this
Agreement, has the right to refuse to perform the Contract and demand the return of the amount paid for the
purchased goods. At the request of the Advertiser and at its expense, the User shall return the item with
defects.
4.11. The User has the right to demand full compensation for losses caused to him by the
sale of the goods of inadequate quality. The losses are reimbursed within the time limits established by the
Law of the Russian Federation “On Protection of Consumer Rights” to meet the relevant requirements of the
User.
4.12. The User has the right to refuse to execute the Contract and demand compensation
for the losses caused, if the Advertiser fails to transfer the goods.
4.13. When returning goods of inadequate quality, the User's lack of a document
confirming the fact and conditions for the purchase of the goods does not deprive him of the opportunity to
refer to other evidence of the purchase of the goods from the Advertiser.
4.14. Refusal or evasion of the Advertiser from drawing up the waybill or the certificate
does not deprive the User of the right to demand the return of the goods and (or) return of the amount paid
by the User in accordance with the Contract.
4.15. The User has the right to refuse to pay for additional works (services) that are
not stipulated by the Contract, and if they are paid, the User has the right to demand from the Advertiser a
refund paid above the specified amount.
4.16. In case of using the results of the intellectual property of the CPA network; the
materials of the Website, for any purpose, the User shall obtain the permission of the CPA network before
placing such materials. Given the permission of the CPA network, the User shall display the full name and
domain name of the source in the following format: web store o.artrolife-eu.com. The hyperlink is to be
active and direct, when clicked on a transition a particular page of the Website is opened from which the
material is borrowed.
4.17. By analogy with the instructions set out in p. 4.16. of this Agreement, the User undertakes to act,
in the case of using the results of intellectual property, that it belongs to third parties. The method and
procedure of implementation are specified in the process of negotiations with the owner of the materials.
5. Liability of the partiesLiability of the parties
5.1. The CPA network is not responsible for the actions of the User that have violated
the rights of the third parties, except in the case of certain existing legislation of the Russian
Federation.The CPA network is not responsible for the actions of the User that have violated the rights of
the third parties, except in the case of certain existing legislation of the Russian Federation.
5.2. The CPA network is not responsible for the content of the information placed by the
Advertiser and/or the User.The CPA network is not responsible for the content of the information placed by
the Advertiser and/or the User.
5.3. The CPA network is not responsible for the content of Website feedback. The feedback
of users from the website is subjective opinion of their authors, which is in no way intended to be
objective. They may not coincide with public opinion and do not correspond to reality.The CPA network is not
responsible for the content of Website feedback. The feedback of users from the website is subjective
opinion of their authors, which is in no way intended to be objective. They may not coincide with public
opinion and do not correspond to reality.
5.4. The decision on the issue/non-issuance of personal data is accepted by the CPA
network only on the basis of a request sent by the person of the CPA network in accordance with the
procedure established by applicable law.The decision on the issue/non-issuance of personal data is accepted
by the CPA network only on the basis of a request sent by the person of the CPA network in accordance with
the procedure established by applicable law.
5.5. CPA network has the right not to respond to inquiries, appeals and letters that do
not contain requisites of the contacting person (full name, contact details).CPA network has the right not
to respond to inquiries, appeals and letters that do not contain requisites of the contacting person (full
name, contact details).
5.6. CPA network is not responsible for the registration data, which was indicated by the
User when interacting with the information field of the Website.CPA network is not responsible for the
registration data, which was indicated by the User when interacting with the information field of the
Website.
5.7. CPA network has the right to limit without explanation of reasons, to block the User's access
(including unregistered one) to the Website, with partial or complete removal of information that was posted
by the User on the Website. CPA network undertakes to review the claim, executed in accordance with the
procedure provided for by section 5 of the Agreement within 30 (thirty) calendar days from the date of
receipt.CPA network has the right to limit without explanation of reasons, to block the User's access
(including unregistered one) to the Website, with partial or complete removal of information that was posted
by the User on the Website. CPA network undertakes to review the claim, executed in accordance with the
procedure provided for by section 5 of the Agreement within 30 (thirty) calendar days from the date of
receipt.
6. Dispute settlement procedureDispute settlement procedure
6.1. In case of posted information on the Website containing the results of intellectual
property owned by the third parties, the copyright owner is obliged to:In case of posted information on the
Website containing the results of intellectual property owned by the third parties, the copyright owner is
obliged to:
6.1.1. Draw up a claim indicating the actual and regulatory grounds that enable the CPA
network to withdraw information from public access.Draw up a claim indicating the actual and regulatory
grounds that enable the CPA network to withdraw information from public access.
6.1.2. Attach to the claim evidence for the originality of the result of intellectual
property (original copy, other documents confirming the right of ownership of the copyright object).Attach
to the claim evidence for the originality of the result of intellectual property (original copy, other
documents confirming the right of ownership of the copyright object).
6.1.3. Send the package of documents mentioned in the provisions of subparagraphs 6.1.1.,
6.1.2. of this Agreement to the electronic mail of the CPA network: info@abcloudgroup.comSend the package of
documents mentioned in the provisions of subparagraphs 6.1.1., 6.1.2. of this Agreement to the electronic
mail of the CPA network: info@abcloudgroup.com
6.2. The claims of the User on the quality of service, products, as well as other comments, should be sent
to the Advertiser on the electronic mail: info@slaviya-org.comThe claims of the User on the quality of
service, products, as well as other comments, should be sent to the Advertiser on the electronic mail:
info@slaviya-org.com
7. MiscellaneousMiscellaneous
7.1. All possible situations, disputes arising out of the relationship between the User
and the Advertiser, as well as the User, the Advertiser and the CPA network, which are not settled by this
Agreement, shall be resolved in accordance with the rules of the current legislation of the Russian
Federation.All possible situations, disputes arising out of the relationship between the User and the
Advertiser, as well as the User, the Advertiser and the CPA network, which are not settled by this
Agreement, shall be resolved in accordance with the rules of the current legislation of the Russian
Federation.
7.2. The Parties to this Agreement are aware of the scope of the rights and obligations
generated by the relationships of the persons mentioned in this Agreement and realize their actions,
understand the legal nature of the consequences of such actions to full extent.The Parties to this Agreement
are aware of the scope of the rights and obligations generated by the relationships of the persons mentioned
in this Agreement and realize their actions, understand the legal nature of the consequences of such actions
to full extent.
7.3. Omission to act on the part of the CPA network in case of violation of the
provisions of the Agreement by any of the Users does not deprive the CPA network of the right to take later
appropriate actions in defense of its interests and protection of the rights protected by the law.Omission
to act on the part of the CPA network in case of violation of the provisions of the Agreement by any of the
Users does not deprive the CPA network of the right to take later appropriate actions in defense of its
interests and protection of the rights protected by the law.
7.4. The Advertiser's contact information:The Advertiser's contact information:
